At Ayaba’s Flame, we want to give our customers the most enjoyable shopping experience, one that will keep them coming back to our store time and time again. That’s why we believe our store policies should be fair, clear, and transparent. Below you’ll find a list of all our policies. If you can’t find the information you’re looking for - please don’t hesitate to contact us today.

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Return Policy

For any undamaged product, simply return it with its included accessories and packaging along with the original receipt (or gift receipt) within 14 days of the date you receive the product, and we will exchange it or offer a refund based upon the original payment method. In addition, please note the following: (i) Products can be returned only in the country in which they were originally purchased.

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Terms of Use

Welcome to www.ayabasflame.com website("the Website")

This Website is owned and operated by Ayaba’s Flame LLC(“we,” “us”, or “our”). These Terms set forth the terms and conditions under which you may use our Website and services/products as offered by us. This Website offers visitors Luxury Candles and Personal Care items. By accessing or using the Website of our products, you agree that you have read, understood, and agree to be bound by these Terms. Ayaba’s Flame LLC reserves the right to change and revise these Terms and Conditions from time to time at our sole discretion. Therefore, you should review these pages periodically. Your continued use of the Website or our service/products after any such change constitutes your acceptance of the new Terms and Conditions.  If you do not agree to any of these terms or any future version of the Terms, do not use or access (or continue to access) the Website or the service.

 

 When buying an item, you agree that: (i) you are responsible for reading the full item listing before making a commitment to buy it: (ii) you enter into a legally binding contract to purchase an item when you commit to buy an item, and you complete the check-out payment process. The prices we charge for using our services / for our products are listed on the Website. We reserve the right to change our prices for products displayed at any time and to correct pricing errors that may inadvertently occur. Additional information about pricing and sales tax is available on the payments page.

 

Age Requirement

In order to use our Website and/or receive our services, you must be at least 18 years of age, or of the legal age of majority in your jurisdiction, and possess the legal authority, right, and freedom to enter into these Terms as a binding agreement. You are not allowed to use this Website and/or receive services if doing so is prohibited in your country or under any law or regulation applicable to you.

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Ownership of intellectual property, copyrights, and logos

All materials therein or transferred thereby, including, without limitation, software, images, text, graphics, logos, patents, trademarks, service marks, copyrights, photographs, audio, videos, music, and all Intellectual Property Rights related thereto, are the exclusive property of Ayaba’s Flame LLC Except as explicitly provided herein, nothing in these Terms shall be deemed to create a license in or under any such Intellectual Property Rights, and you agree not to sell, license, rent, modify, distribute, copy, reproduce, transmit, publicly display, publicly perform, publish, adapt, edit or create derivative works thereof.

 

Right to suspend or cancel the user account

We (Ayaba’s Flame LLC) may permanently or temporarily terminate or suspend your access to the service without notice and liability for any reason, including if in our sole determination, you violate any provision of these Terms or any applicable law or regulations. You may discontinue use and request to cancel your account and/or any services at any time. Notwithstanding anything to the contrary in the foregoing, with respect to automatically-renewed subscriptions to paid services, such subscriptions will be discontinued only upon the expiration of the respective period for which you have already made payment.

 

Indemnification and Limitation of Liability

You agree to indemnify and hold Ayabasflame.com harmless from any demands, loss, liability, claims, or expenses (including attorneys’ fees), made against them by any third party due to, or arising out of, or in connection with your use of the Website or any of the services/products offered on the Website. You also agree to indemnify Ayaba’s Flame us for any loss, damages, or cost, including reasonable attorney’s fee, resulting from the use of software robots, spiders, crawlers, or similar data gathering and extraction tools, or any other action is taken that imposes an unreasonable use of the Website.  

 

To the maximum extent permitted by applicable law, in no event shall Ayaba’s Flame LLC be liable for any indirect, punitive, incidental, special, consequential, or exemplary damages, including without limitation, damages for loss of profits, goodwill, use, data or other intangible losses, arising out of or relating to the use of, or inability to use, the service.

 

To the maximum extent permitted by applicable law, Ayaba’s Flame LLC assumes no liability or responsibility for any:

1. Errors, mistakes, or inaccuracies of content.

2. Personal injury or property damage of any nature whatsoever resulting from your access to or use of our service.

3. Any unauthorized access to or use of our secure servers and/or any and all personal information stored therein.

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We are here to help. If you have additional questions or concerns, please contact our customer service team:

at customerservice@ayabasflame.com or by phone at 713-248-0026

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Updated 02/1/2023